Exceptions / non-returnable items: perishable goods, custom products, personal care goods, hazardous materials, and sale items or gift cards.
The fastest way to get a new item is to return the current one and place a separate purchase.
European Union customers have the right to cancel or return orders within 14 days, provided the item is in its original condition.
Once your return is approved and received, we will inspect the item. Approved refunds are processed to your original payment method. If you have not received your refund within 15 business days, contact us at hikrym@gmail.com.
PROCESSING TIME
Shipped within 1-2 business days
FAST DELIVERY
At your door within 3-5 business days
FREE SHIPPING
Free shipping on orders over ₺750
FREE RETURNS
Free returns within 30 days
RETURN PROCESS
01
CONTACT
Contact us by email or phone to report your return request.
02
GET LABEL
Prepare your package and attach the shipping label we provide.
03
DROP OFF
Deliver the package to the nearest partner carrier branch.
04
RECEIVE REFUND
Your refund will be issued after the product is received, inspected and approved.
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